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Basic Skills
Developed capacities that facilitate
learning or the more rapid acquisition of knowledge
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Active Learning — Understanding the
implications of new information for both current and
future problem-solving and decision-making.
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Active Listening — Giving full attention to
what other people are saying, taking time to
understand the points being made, asking questions as
appropriate, and not interrupting at inappropriate
times.
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Critical Thinking — Using logic and reasoning
to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to
problems.
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Learning Strategies — Selecting and using
training/instructional methods and procedures
appropriate for the situation when learning or
teaching new things.
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Mathematics — Using mathematics to solve
problems.
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Monitoring — Monitoring/Assessing performance
of yourself, other individuals, or organizations to
make improvements or take corrective action.
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Reading Comprehension — Understanding written
sentences and paragraphs in work related documents.
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Science — Using scientific rules and methods to
solve problems.
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Speaking — Talking to others to convey
information effectively.
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Writing — Communicating effectively in writing
as appropriate for the needs of the audience.
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Complex Problem
Solving Skills
Developed capacities used to solve
novel, ill-defined problems in complex, real-world
settings
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Complex Problem Solving — Identifying complex
problems and reviewing related information to develop
and evaluate options and implement solutions.
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Resource
Management Skills
Developed capacities used to
allocate resources efficiently
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Management of Financial Resources — Determining
how money will be spent to get the work done, and
accounting for these expenditures.
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Management of Material Resources — Obtaining
and seeing to the appropriate use of equipment,
facilities, and materials needed to do certain work.
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Management of Personnel Resources — Motivating,
developing, and directing people as they work,
identifying the best people for the job.
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Time Management — Managing one's own time and
the time of others.
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Social Skills
Developed capacities used to work
with people to achieve goals
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Coordination — Adjusting actions in relation to
others' actions.
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Instructing — Teaching others how to do
something.
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Negotiation — Bringing others together and
trying to reconcile differences.
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Persuasion — Persuading others to change their
minds or behavior.
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Service Orientation — Actively looking for ways
to help people.
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Social Perceptiveness — Being aware of others'
reactions and understanding why they react as they do.
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Systems Skills
Developed capacities used to
understand, monitor, and improve socio-technical systems
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Judgment and Decision Making — Considering the
relative costs and benefits of potential actions to
choose the most appropriate one.
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Systems Analysis — Determining how a system
should work and how changes in conditions, operations,
and the environment will affect outcomes.
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Systems Evaluation — Identifying measures or
indicators of system performance and the actions
needed to improve or correct performance, relative to
the goals of the system.
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Technical
Skills
Developed capacities used to design,
set-up, operate, and correct malfunctions involving
application of machines or technological systems
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Equipment Maintenance — Performing routine
maintenance on equipment and determining when and what
kind of maintenance is needed.
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Equipment Selection — Determining the kind of
tools and equipment needed to do a job.
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Installation — Installing equipment, machines,
wiring, or programs to meet specifications.
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Operation and Control — Controlling operations
of equipment or systems.
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Operation Monitoring — Watching gauges, dials,
or other indicators to make sure a machine is working
properly.
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Operations Analysis — Analyzing needs and
product requirements to create a design.
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Programming — Writing computer programs for
various purposes.
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Quality Control Analysis — Conducting tests and
inspections of products, services, or processes to
evaluate quality or performance.
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Repairing — Repairing machines or systems using
the needed tools.
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Technology Design — Generating or adapting
equipment and technology to serve user needs.
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Troubleshooting — Determining causes of
operating errors and deciding what to do about it.
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